Shipping policy
Shipping Policy
Thank you for visiting and shopping with us! Following are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates & Delivery Estimates
We offer FREE Shipping on all orders across India!
Shipping Method Estimated Delivery Time Cost
Standard Shipping 5-8 Business Days
Note: Delivery delays can occasionally occur due to courier issues or location accessibility.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation SMS/Email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Damaged or Wrong Items
If you receive a damaged product or the wrong item, please record an unboxing video and contact us immediately on WhatsApp. We will arrange a free replacement or return as per our policy.
5. Delivery Address
Please ensure your shipping address and phone number are correct at the time of checkout. We are not responsible for delivery failures due to incorrect information provided by the customer.Β
Β
ContactUs
We are here to help! If you have any questions about your order, shipping, or returns, feel free to reach out to our support team.
Customer Support Details:
π§ Email Us: [ShinevalueIndia@gmail.com]
(We usually respond within 24 hours)
π¬ WhatsApp Support: +91 [95221 64194]
(Mon-Sat, 10:00 AM to 6:00 PM)
π Business Address: [Near Deepali Hotel, Sagar, Madhya Pradesh, 470004]
(Note: This is our registered office address, not a retail store)
Have a Question?
You can also use the Shopify Inbox chat bubble on the bottom right of your screen for instant assistance.